Privacy policy

Privacy Policy

Effective Date: July 10, 2026

At Zenwiq ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://www.zenwiq.com.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Full Name
Email Address
Mobile Number
Shipping and Billing Address
Payment Information (processed securely through our payment partners; we do not store your card details)
IP Address and Device Information
Order History
Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails or offers (only where permitted by law or where you have chosen to receive them)

3. Payment Security

All online payments are processed through trusted third-party payment gateways using secure encryption. Zenwiq does not store your debit card, credit card, or banking credentials.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services. You can manage or disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary, including:

Payment gateway providers
Courier and logistics partners
Technology and website service providers
Government or legal authorities when required by applicable law

These parties are expected to use your information only for the services they provide to us.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss. However, no method of internet transmission or electronic storage is completely secure.

7. Your Rights

Subject to applicable law, you may request to:

Access your personal information
Correct inaccurate information
Update your account details
Request deletion of your personal information where legally permitted

To make such a request, please contact us using the details below.

8. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.